Last updated: July 2, 2026
We collect information you provide directly: your name, email address, business name, trade type, and Google Business Profile information. We also collect information from your use of the service: review requests sent, customer names and phone numbers you enter, message history, and usage analytics.
We use your information to provide and improve VentroReview, to send review requests to your customers on your behalf, to detect new Google reviews on your profile, to communicate with you about your account and updates, and to process your subscription payments through Stripe (web) or Apple In-App Purchase (iOS).
When you enter customer names and phone numbers into VentroReview, you are responsible for ensuring you have the right to contact those individuals. We process this data solely as a data processor on your behalf. We do not use customer phone numbers for any purpose other than sending the review requests you initiate.
We do not sell your personal information. We share data only with the third-party services required to operate VentroReview: Supabase for database hosting, Stripe for web subscription payment processing, Apple for iOS in-app purchase processing, OpenAI for AI message generation — no personally identifiable customer information is shared, and Google Places API for business search. All third-party services are bound by their own privacy policies.
We retain your account data for as long as your account is active. Customer phone numbers and send logs are retained for 12 months after they are created. You may request deletion of your data at any time through the Settings page in the app or by contacting us. Upon account deletion, all your data is permanently removed within 30 days.
We implement industry-standard security measures including TLS encryption for all data in transit and AES-256 encryption at rest. We use Supabase Row Level Security to ensure small businesses can only access their own data. We never store WhatsApp message content — only metadata about requests sent.
You have the right to access, correct, or delete your personal data at any time. You can delete your account directly from the Settings page in the app. Web subscribers can manage their subscription from the Settings page. iOS subscribers can manage their subscription through Apple ID settings. To exercise any other rights or to request full data deletion by email, contact us at privacy@ventroreview.com and we will respond within 30 days.
VentroReview's website uses strictly necessary cookies only — to keep you signed in and maintain your session. We do not use advertising, tracking, or analytics cookies. No cookie consent is required for strictly necessary cookies under applicable privacy law. For questions about our cookie use, contact privacy@ventroreview.com
For privacy questions or data requests, contact us at privacy@ventroreview.com